PLEASE NOTE DUE TO ILLNESS I AM NOT TAKING ANY CUSTOM ORDERS

TERMS & CONDITIONS:

Our costumes have become very popular around the world.  To have a Classically Costumed exquisitely designed and made garment we  require a booking/design fee of $55.00.

As our bookings are limited and highly sought after,  we can only hold your booking for 7 days. If we have not received payment by then your booking will be handed to next in line.(it is a good idea to check your junk mail).  All information about the costume must be filled out, we do not take bookings for future costumes with no information as we can’t designate time/labour).

Once payment is receive you will be assigned a day/days for the making of your costume and notified of this date and measurement sheets will be sent.  Once this date has been released to you it is your responsibility to ensure we have all required measurements, design approval, and fabric choices approved & back within 2 wks of the making date. Any delay means we may not be able to get fabrics in, if required and failure to respond/pay deposit  will result in being shifted to the next available working spot. Which in most cases are months away. The design process will begin the start of the month before your making date and at this time the team will send your design via email. We are then happy to discuss any changes or thoughts you have. We will also forward you photos at this time of fabric suggestions.

When you are completely happy with the design and fabric choices you will be forwarded your quote. Please note once you have accepted the quote, any further changes to the original  design/fabric will be at your cost. So please check your design/fabric carefully.

All costumes once quoted must have a  50% deposit paid within 7 days of quote.

On completion of costume the balance must be paid within 14 days, failure to do so will result in your costume and deposit being forfeited. No costume will be sent out until full payment is in our account.

Please note we require a 4-6wk lead in to any orders(after initial booking fee is paid).  If you require your costume sooner then a 30% express fee will be added to the finished costume price. We do not do refunds on custom orders.